Fifteen coach drivers representing the Coach Tourism & Transport Council (CTTC) received their certificates from Fáilte Ireland having completed a foundation in Guiding Skills, at a recent ceremony in Dublin. The programme was delivered to maintain and improve standards in the Coach Tourism industry and among the recipients were Charlie Kearney, John McGinley Coach Hire, Letterkenny.
The Foundation in Guiding Skills programme provides participants with a sound understanding and appreciation of Ireland’s rich cultural, built and natural heritage. Also, it provided instruction in the principal techniques used both in tour guiding and in tour/group management techniques.
Fáilte Ireland’s Stakeholder Engagement Manager, Liam Campbell, commented: “Congratulations to Charlie Kearney, who receives his certificate here today. We believe that the Coach Tourism & Transport Council demonstrates in a very practical way its support of one of Fáilte Ireland’s core strategies to enrich and deepen the visitor’s experience of Ireland by the professionalism and service excellence it delivers through members’ coach drivers. Now that the hospitality industry is showing signs of recovery there is an even greater need for professionalism together with strategic training.”
At the recent presentation of certificates by Fáilte Ireland’s Head of Stakeholder Engagement, Tony Lenehan to the fifteen CTTC members’ Coach Drivers were CTTC Chairman, James McGinley, John McGinley Coach Hire, Letterkenny; Executive Member, John Halpenny, Halpenny’s Transport, Dundalk and National Director, Kevin Traynor.