McElhinneys Department Store in Ballybofey has won the Retail Excellence Ireland eCommerce Website of the Year for www.mcelhinneys.com.
The award was announced on Saturday night at the 2014 Retail Excellence Ireland Awards in association with Barclaycard at the Radisson Blu Hotel, Galway.
Having launched in November 2012, McElhinneys are leading the way digitally with their progressive and seamless approach to online. The website gives users an opportunity to shop the great product selection whilst delivering the exceptional customer service which we have all come love from the family owned store.
Collecting the award, Marketing and eCommerce Manager, Roisin Woods said “We are all ecstatic to have won this award.
“We have immersed ourselves completely over the last few years in designing, developing and growing both websites, www.mcelhinneys.com and www.mcelhinneysbridalrooms.com.
“The judging process was very intensive, with the judges looking at every aspect of our digital strategy, so winning this award is a real testament to everyone’s hard work.
“Since going online it has been the most amazing journey from winning Best Bridal Website in 2013 and representing Ireland at the European eCommerce awards in Barcelona back in June.”
David Fitzsimons, CEO, stated “These retailers represent all that is best in the Retail Industry in Ireland. They have shown a consistent commitment to excellence in meeting and exceeding customer expectations in terms of service and product quality. To be recognized as the best amongst their peers is an incredible testament to the hard work that they have put in throughout 2014.”
As one of Irelands leading retailers, McElhinneys with www.mcelhinneys.com constantly recognises the need to meet customers’ needs and exceptions with next day delivery, free delivery on orders over €49.95, free returns, next day delivery and click and collect service to mention only a few.
This year alone, they have shipped to over 57 different countries, proving that McElhinneys is a global brand.
The foundation and backbone on which McElhinneys was built and continues to grow all focuses around John McElhinney’s passion for retail and need to continue to be relevant in an ever-changing retail environment.
The company also was also named Drapers Best Independent Department Store in the UK and Ireland in September.