Residents’ complaints about problems with their water supply in one part of Letterkenny are being ‘fobbed off’ by the HSE and the council, a local councillor has claimed.
Councillor Victor Fisher (FF), a former resident of the estate, said residents were still fuming over the poor quality of the water.
“A scum appears on the cups and kettles. It is also damaging kettles and other household appliances. It is high time this was sorted,” he said.
“The water is brown in colour. I know a family who are going through a kettle every month because of the damage this is causing. I have raised this three or four times in the last while and the HSE has never got back to me with a response. We’re being fobbed off here.” He said there was no problem with the water in the area until residents started to get the supply from the boreholes at Ballymacool, he said.
Cllr Fisher has called for local sanitary staff to visit the area and speak with residents who had problems.
Agreeing, Cllr Tom Crossan (Ind) said there was a problem at various areas around the town including McNeely Villas and Conwal.
Cllr Dessie Larkin (FF) said the problem appeared to be linked to the hardness of the water.
“It is leaving a scum on the side of cups but the council were to alter the mix at the source. We need to go and get the report from the HSE,” he said.
The Council however has to investigate the complaints immediately but County Manager Seamus Neely said the dirt in the water supply at McNeely Villas had “definitely not” come from the boreholes.
“It could be the mains need cleaned at the area concerned, which is an isolated case and a separate issue but overall the water quality in Letterkenny is superb,” Mr Neely said. “Residents in the Letterkenny area had been so used to the unique soft water supply that came from Lough Salt originally, that it appears there is a hardness now,” he said.